Wireless Broadband Internet - on the Optus Network

Advantages
Plans
Coverage
How do I Sign Up?

Advantages

• Great Coverage: FutureWeb Wireless Broadband permits Internet access from a wide range of locations via the Optus 3G/HSDPA or GSM Network that covers over 80% of the population. Much better coverage than '3' or Vodafone.
• Low Cost: Much cheaper than Telstra NextG, e.g., $29.95 per month for only 200MB (for $5 less you get five times the data with FutureWeb), then 25¢ per MB (that's 2½ times more than you'll pay on a FutureWeb plan!), also cheaper than Optus: save $15 per month on a 1GB usage plan, save $17 on a 2GB usage, and Optus additional data is 50% more expensive!
• No gouging with downloads: Data is calculated to the nearest Kilobyte, unlike Wireless Broadband through Optus that have a minimum download of 10MB each time you connect -- check your e-mail and find there is none... that's 10MB towards your monthly quota!

PLANS

Monthly Plans

* "24 Month Plans" include a modem, "No Contract" Plans do not.

Pre-Paid Plans

Pre-Paid Plans do not include a modem, and must be topped up within five days after Expiry else SIM is deactivated (another Setup Fee applies).

The Setup Fee is waived with the purchase of a USB modem.

Included Megabytes" and "Additional Megabytes" mean the total of uploaded and downloaded data. Unused data or time does not carry forward to subsequent months.

Maximum download speeds on the 3G/HSDPA network are 3.6 Mbps. Based on network testing, average speeds are between 500 kbps and 1.5 Mbps. Actual speeds may be slower. Outside 3G coverage areas, users may switch to the GSM network where the speed is normally between 56 kbps and 114 kbps.

Usage is limited to 6 GB per month on all plans, except for the 6 GB Plan which has a 7 GB limit. Customers using more than this will be suspend until midnight on the last day of that month.

Migration to a higher or lower plan incurs no charge. If monthly data or time has been exceed at the time of migration, excess charges will apply.

For the 24 Month Plans, an Early Termination Fee is applicable (up to 6 months: $198; 7-12 months: $165; 13-18 months: $104.50; 19-24 months: $66).

All plans are subject to availability. Customers must check coverage maps before signing.

Coverage

The coverage area of the 3G/HSDPA Network is not equal to the coverage area of the GSM Network. For the latest coverage information visit http://www.optus.com.au/coverage

To check coverage at specific addresses, use http://www2.optus.com.au/owsq/
or to check by Postcode, use http://www2.optus.com.au/

How do I Sign Up?

Call FutureWeb Toll-Free on 1300 361 355, and our support staff will check availability in your area and advise how to proceed

Terms and Conditions

Like all wireless broadband, this is a residential grade service and applications that are sensitive to latency, jitter or packet loss, such as voice or real time video streaming, or require high volume continuous file transfers may be adversely affected. It is a mobility Internet access product and not intended to be used as a fixed broadband replacement, nor intended to be used for mission critical applications or purposes.

The service is not to be used for the provision of services to support peer to peer applications (encrypted or unencrypted).

The shared nature of the Optus Network means that throughput speeds are variable depending on the number of End Users simultaneously connected and associated transmission rates of those End Users.

The speed of the Service, integrity and performance of the network for all users is dependent upon:
a) The number of End Users using the Service or a similar service at the same time
b) End Users not using the Service for sustained, high-volume traffic or for extended periods of time at low data speeds
c) FutureWeb's providers may vary the Service, without liability, if reasonably required for technical or operational reasons.

Upgrades and downgrades: Customers may upgrade or downgrade their plans at no charge. Changes take effect at the next billing cycle (from the start of the next month). For Time Based Plans, any unused hours are lost and excess hours cannot be included in the upgraded plan. For Usage Based Plans, the amount of data used is not reset until the 1st of the month, where the Customer has exceeded their usage allowance defined by their Plan a charge per MB will be applied.

Pre-Paid Plans
a) Pre-Paid Plans may be purchased in blocks of Time or blocks of Data.
b) Each Pre-Paid Plan has a set period (Expiry) in which the allowance must be used.
c) If the allowance has been depleted before the Expiry, the service becomes inactive and unused allowance is lost.
d) Customers should top up before their allowance is depleted or their plan expires. If there is no active plan for a grace period of five days the service will be terminated. Once the service (SIM) has been terminated, it cannot be reactivated... a new plan must be purchased and another Setup Fee applies to cover the cost of the SIM.
e) If there is any allowance (Time or Data) remaining when the plan expires, that allowance is lost, even if a subsequent "top up" has been purchased for the service.
f) The Expiry Date of a "top up" is not determined by the purchase date of the "top up". It is calculated by the start date of the plan, which is determined by i) the Expiry Date of the previous plan (top up), or ii) the date the previous plan (top up) allowance was depleted.
g) Changing from a Monthly or 24 Month Plan to a Pre-Paid Plan will incur pro-rata calculations for the recurring charges, and in addition, the Early Termination Fee in the case of 24 Month contract Plan.

Customers will be disconnected for several seconds between 11:30pm - midnight each day. This is required to update daily usage records.

Coverage and Data Transfer Speeds:
The service is only available in areas covered by the Optus Network. In areas that the service is available, Optus does not warrant that:
a) the service is available in each place within an area where there is coverage;
b) ‘dropouts’ will not occur;
c) there will be no delays in transferring data when switching between bearer networks;
d) there will be no congestion on the Optus Mobile Network; and
e) There will be no lost packets of data or failures in downloads.
The coverage area of the 3G/HSDPA Network is not equal to the coverage area of the GSM Network. For the latest coverage information visit www.optus.com.au/coverage

*

*