At Futureweb we are committed to ensuring that our customers
promptly receive answers to their questions and enjoy trouble-free
use of our services and products. We are dedicated to provide
all the assistance you need to make your journey through cyberspace
an exciting and pleasant one.
FutureWeb has Toll-free phone support available to customers
from anywhere within Australia. If you like FutureWeb's
service, please let others know, and if you experience
problems please let us know. If you are experiencing financial
hardship, please refer to FutureWeb's
Financial Hardship Policy.
The TIO is a free government service that helps resolve telephone
and Internet complaints if you are unable to resolve the issue
with our Support Team: http://www.tio.com.au/
Please check out the FutureWeb FAQ before
contacting us. If you have other questions that have not been
answered here or in the FAQ, please telephone us on 1300
361 355 during business hours or contact us via email.
Our voice mail service is available on the toll free number
after hours - just leave a brief message and your call will
be returned at the earliest opportunity.
can also be contacted via fax on: 07 5526 3963
FutureWeb's friendly staff are available for general enquires,
technical support and account enquires during normal business
hours. The normal Business Trading Hours for FutureWeb are as
Note: FutureWeb trades on Australian Eastern Standard Time (not
Daylight Savings Time). Public holidays are as per public holidays
in the state of Queensland only.
8/18 Bailey Crescent, Southport, QLD 4215
PO Box 899, Ashmore City, QLD 4214