ADSL Pricing
Availability
Requirements
FAQ
Terms & Conditions




 


ADSL PRICING

If the telephone line you wish to have ADSL installed on is registered to a private residence, select from one of our Home ADSL Plans. Alternatively, if the telephone line you wish to have ADSL installed on is registered under a business name, select from one of our Business ADSL Plans.

The speed listed for each pricing plan refers to the connection's maximum download and upload speed. See our FAQ for more information.
The notes at the bottom of this page contain information that applies to our ADSL plans.

HOME ADSL PLANS

Plans
Speed (Down/Up) MB Included Peak MB Included Off-Peak Additional MB Monthly Fee
H256-500U¹
256/64K 500 Unrated Usage $38.45
H256-1000U¹
256/64K 1,000 Unrated Usage $39.95
H256-Unlimited
256/64K Unlimited Unrated Shaped $49.95
H1500-2GU¹
1.5M/256K 30,000 Unrated Usage $44.95
H1500-10G
1.5M/256K 10,000 Unrated Shaped $48.95
H1500-25G
1.5M/256K 25,000 Unrated Shaped $52.95
H1500-50G
1.5M/256K 50,000 Unrated Shaped $58.95
H1500-100G
1.5M/256K 100,000 Unrated Shaped $66.95
H1500-Unlimited
1.5M/256K Unlimited Unrated Shaped $99.95
H8000-2GU¹²
8M/384K 2,000 Unrated Usage $48.95
H8000-10G²
8M/384K 10,000 Unrated Shaped $54.95
H8000-25G²
8M/384K 25,000 Unrated Shaped $58.95
H8000-50G²
8M/384K 50,000 Unrated Shaped $64.95
H8000-100G²
8M/384K 100,000 Unrated Shaped $72.95
H8000-250G²
8M/384K 150,000 Unrated Shaped $99.95
H2+E-2GU¹³
24M/800K† 2,000 Unrated Usage $44.95
H2+E-10G³
24M/800K† 10,000 Unrated Shaped $49.95
H2+E-25G³
24M/800K† 25,000 Unrated Shaped $53.95
H2+E-50G³
24M/800K† 50,000 Unrated Shaped $58.95
H2+E-100G³
24M/800K† 100,000 Unrated Shaped $66.95
H2+E-250G³
24M/800K† 150,000 Unrated Shaped $95.95
H2+10G²
24M/800K† 10,000 Unrated Shaped $62.95
H2+25G²
24M/800K† 25,000 Unrated Shaped $66.95
H2+50G²
24M/800K† 50,000 Unrated Shaped $71.95
H2+100G²
24M/800K† 100,000 Unrated Shaped $79.95
H2+250G²
24M/800K† 150,000 Unrated Shaped $109.95

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Excess data on Usage Plans is charged at $2/GB (in increments of 1MB), Shaped Plans are slowed when monthly data threshold is exceeded.
Peak hours are between 8:00am and 11:59pm, Off-Peak hours are between 12:00am and 7:59am

 

BUSINESS ADSL PLANS

Plans
Speed (Down/Up) MB Included Peak MB Included Off-Peak Additional MB Monthly Fee
B256-500U¹
256/64K 500 Unrated Usage $42.45
B256-1000U¹
256/64K 1,000 Unrated Usage $43.95
B256-Unlimited
256/64K Unlimited Unrated Shaped $53.95
B1500-2GU¹
1.5M/256K 30,000 Unrated Usage $48.95
B1500-10G
1.5M/256K 10,000 Unrated Shaped $52.95
B1500-25G
1.5M/256K 25,000 Unrated Shaped $56.95
B1500-50G
1.5M/256K 50,000 Unrated Shaped $62.95
B1500-100G
1.5M/256K 100,000 Unrated Shaped $70.95
B1500-Unlimited
1.5M/256K Unlimited Unrated Shaped $103.95
B8000-2GU¹
8M/384K 2,000 Unrated Usage $52.95
B8000-10G²
8M/384K 10,000 Unrated Shaped $58.95
B8000-25G²
8M/384K 25,000 Unrated Shaped $62.95
B8000-50G²
8M/384K 50,000 Unrated Shaped $68.95
B8000-100G²
8M/384K 100,000 Unrated Shaped $76.95
B8000-250G²
8M/384K 150,000 Unrated Shaped $103.95
B2+E-2GU¹³
24M/800K† 2,000 Unrated Usage $48.95
B2+E-10G³
24M/800K† 10,000 Unrated Shaped $53.95
B2+E-25G³
24M/800K† 25,000 Unrated Shaped $57.95
B2+E-50G³
24M/800K† 50,000 Unrated Shaped $62.95
B2+E-100G³
24M/800K† 100,000 Unrated Shaped $70.95
B2+E-250G³
24M/800K† 150,000 Unrated Shaped $99.95
B2+10G²
24M/800K† 10,000 Unrated Shaped $66.95
B2+25G²
24M/800K† 25,000 Unrated Shaped $70.95
B2+50G²
24M/800K† 50,000 Unrated Shaped $75.95
B2+100G²
24M/800K† 100,000 Unrated Shaped $83.95
B2+250G²
24M/800K† 150,000 Unrated Shaped $113.95

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Excess data on Usage Plans is charged at $2/GB (in increments of 1MB), Shaped Plans are slowed when monthly data threshold is exceeded.
Peak hours are between 8:00am and 11:59pm, Off-Peak hours are between 12:00am and 7:59am

 


Notes:
. A set-up fee of $88 applies to all plans, or $44 if "churning" from another provider.
. Please allow Telstra 5-20 business days for the provisioning of ADSL on your phone line.
. A Dynamic IP Address is supplied with all Plans. A Static IP Address is an additional $7.70 per month.
. Two e-mail addresses are included with Residential Plans, and five email addresses are included with Business Plans. Additional email addresses available at $22/annum per address.
. Plans marked as "Shaped" will be slowed to 64kbps download speed for the remainder of the month once the download threshold has been reached.
. Shaped plans are payable in advance by credit card on a monthly basis or quarterly via cash, cheque or money order.
. Plans with a data limit are charged via credit card only on a monthly basis.
. A change of plan (Line Speed or Included Data) will incur a fee of $44.
  Data uploaded to data downloaded is not to exceed a ratio of 3:1, respectively.
  A Dynamic IP Address is supplied with all Plans. A Static IP Address is an additional $7.70 per month.
  Port 25 blocked to minimise spam or inadvertent Open-Relay SMTP traffic. FutureWeb's provider reserves the right to block any other port it deems necessary to ensure continued optimum network performance. Port 25 can be unblocked for customers selecting a Fixed IP Address.
. Six month minimum contract. Disconnection prior to completion of the contract will incur an $88 fee.
. The telephone line you wish to have ADSL installed on must be a direct analog line and must not have any existing services that are incompatible with ADSL. A list of common incompatible services can be found here.
  † Actual speed depends on line quality, distance from the exchange, modem, and other factors. Line speed cannot be guaranteed.
  ¹ "Usage" Plans are not automatically shaped, downloads in excess of the monthly quota data is billed at $2 per GB during Peak hours.
  ² Metro Pricing, Regional areas should add $13.20 (this is subsidised by FutureWeb).
. ³ Enhanced Plans (high-speed, lower-cost) are available at over 375 (but not all) exchanges.
. First level support provided by FutureWeb. Fault reporting or support requests to a third party attracts a $175 fee.
. All plans are subject to availability and the provisions in our Acceptable Use Policy and Terms and Conditions.

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